Summary
The author's phone number was misjudged as a fraud by China Mobile because it had not been used for a long time, resulting in downtime. After recharging, it still could not be restored. He contacted customer service many times to no avail. Finally, it took him nearly four hours to go to the business office to be told that the fraud determination needed to be lifted. He was angry with China Mobile's determination logic and service efficiency.
Feeling
I have just come out of the China Mobile business hall. I am very angry now. It took me nearly four hours to handle the business, and I waited in line for more than two hours. As for why I am angry, please listen to me slowly.
What happened
Before the Spring Festival, I couldn't receive the verification code when I logged into the company's video account. I called to remind me that the phone was shut down. Then I recharged 100 yuan of phone credit, but there was still no response;
Next, I started to dial 10086. I knew everything about the so-called kicking the ball and going around in circles. Finally, I connected to the manual service. He said that my mobile phone card was stopped and could not be used, and I had to go to the business hall. I waited until the Chinese New Year was over and came to the business hall.
Processing process
First, I went to the business hall nearest to me and waited for half an hour. The staff told me that I had to apply and apply after I was approved. They asked me to go to a larger business hall to cancel it directly. OK, okay, I'll go.
I came to the big business hall and waited for two hours. The staff said that I was suspected of fraud. What? Scam? , I applied for a mobile phone card only to apply for broadband, and I didn’t use it for other things at all. Why was it a fraud?
specific reasons
If a mobile phone number does not make calls or use data for a month, it will be considered a fraud. This is the result of the cooperation between the Ministry of Industry and Information Technology and the Anti-Fraud Center. Then I want to know, what the hell, isn’t it normal for my secondary card to not use data? I have a primary card, damn it







